At Agatha’s Studio, we are dedicated to safeguarding your privacy. This Website Privacy Policy details our practices and the information we gather whenever you or your computer interact with the Agatha’s Studio website.

By your continued use of this website, you confirm your understanding and consent to the terms outlined in this Website Privacy Policy for Agatha’s Studio.

1. Definitions

a) Throughout this Privacy Policy, "the Site" refers to the Agatha’s Studio website, accessible at http://www.agathasstudio.co.uk

b) The terms "we", "us", and "our" refer to Agatha’s Studio and/or our Website Service Provider.

c) The terms "you" and "your" refer to any user, visitor, or client of the website.

2. Data We Collect

When you interact with our website, we may collect, store, and utilize the following types of personal information:

a) Data related to your device and your navigation of this site, including:

i. IP address

ii. Your computer's operating system and/or browser type

iii. Your Internet Service Provider (ISP)

iv. Geographical location

v. The date, time, and duration of your visit to the Site

vi. Pages you accessed on the Site

vii. The number of links you clicked while using the Site

viii. The referring web link you used to find the Site

b) Information you provide when registering for our services or subscribing to updates, newsletters, or notifications (such as your name, email address, physical address, phone number, and other relevant details).

c) Information you supply while purchasing our goods or services via the Site (including your name, email address, postal address, telephone number, financial details, and other relevant data).

d) Information contained in or related to any communication you send to us directly or through the Site (including your name, email address, and any other relevant information).

Before disclosing another person's personal information to us, please ensure you have their permission to do so. The individual must also consent to our use and storage of their data as described in this policy.

Should you wish to opt-out of future email or postal mail from Agatha’s Studio, please send your request via email to info@agathasstudio.co.uk

3. Use and Protection of Your Information

a) Information gathered and stored during your interaction with the Site may be used for the following purposes:

i. To monitor and enhance your experience while using the Site.

ii. To improve our customer service and overall satisfaction.

iii. For administrative needs, and to provide and fulfil the goods/services you have ordered via the Site.

iv. To send order confirmations, dispatch details, invoices, statements, and reminders, and to collect payments for goods/services ordered through the Site.

v. To send specific email communications that you have explicitly requested.

vi. To send email updates, newsletters, or notifications that you have permitted us to send.

vii. To send marketing communications solely from Agatha’s Studio that we believe may be of interest to you, which you have consented to receive by email or post.

b) Financial information you provide is stored securely and used exclusively for its intended purpose for the time required to complete the transaction. After completion, your financial data is not retained on our servers.

i. All financial transactions on this Site are processed through third-party payment service providers. Your personal and financial information will be shared with these providers and your own financial institution solely to process transactions. This includes handling payments, refunds, and addressing queries related to such transactions.

ii. The third-party payment providers we engage have their own Privacy Policies and Terms of Use, for which Agatha’s Studio bears no responsibility. We advise you to read and consent to their data use and storage policies, and any other terms in their legal documents, before making a transaction on the Site.

c) We will not sell or lease your personal information. We will not share it with third parties without your explicit consent, except in these situations:

i. To fulfil your order for goods/services provided by us.

ii. To respond to a legal process or to comply with the law.

iii. To protect Agatha’s Studio from liability.

iv. In connection with a merger, acquisition, or liquidation of Agatha’s Studio.

d) By using the Site and the services offered, you acknowledge that the internet is inherently insecure, and we cannot guarantee the security of data transmitted over it.

e) You are responsible for maintaining the confidentiality of the password used to access any restricted area of the Site. We will never ask for your password, except when you are logging on to the Site.

4. Cookies

While you navigate the Site, cookies may be placed on your computer to personalise your visit or improve your experience.

Cookies are small files transferred to and stored on your computer's hard drive by the Site, our service provider, or third-party sites. They are unique to you and cannot transfer viruses. You can modify your computer's cookie and privacy settings at any time, though this might limit access to or functionality of certain parts of the website and its services. Cookies can also be deleted, but this may also impact the Site's functionality.

5. Third-Party Links

This website includes links to third-party websites that we think you might find interesting. These sites have their own privacy policies and terms of use. Consequently, Agatha’s Studio is not responsible or liable for their content, security, or safety practices.

6. Updating Your Information

Please inform us of any corrections or updates required for the personal information we hold about you by contacting us directly. You may do so by sending an email to info@agathasstudio.co.uk.

7. Amendments to this Policy

We reserve the right to change, amend, or update this Privacy Policy at any time without notice. Please review it periodically to ensure your continued agreement with its terms.

8. Terms of Use

Our services are also governed by our Terms of Use, which can be viewed here.

9. Our Contact Details

This website is owned and operated by Agata S., trading as Agatha’s Studio. If you have any questions regarding the details, implementation, or compliance of this Website Privacy Policy, you can contact us at any time at: info@agathasstudio.co.uk.